FAQs for Property Owners / Investors
What services do you offer to property owners?
How do you screen tenants?
What software or platform do you use?
How do I receive my rental income?
Can I view financial reports online?
How are maintenance issues handled?
What are your management fees?
Fees vary depending on the property type, location, and number of units. Contact us for a custom quote.
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FAQs for Renters / Tenants
How do I apply for an apartment?
You can apply online through our RentCafe portal. Just select your desired property, view available units, and click “Apply Now.”
What are your rental requirements?
Applicants must pass a background and credit check, provide proof of income (3x the monthly rent), and have positive rental history.
How do I pay my rent?
Rent can be paid securely online via your RentCafe resident portal using a credit card, debit card, or ACH transfer.
How do I request maintenance?
Log in to your RentCafe resident portal and submit a maintenance request 24/7. For emergencies, call our office directly.
Are pets allowed?
Many of our properties are pet-friendly. Restrictions and fees vary by property, so check the listing or contact our office.
What happens if I need to break my lease?
Early termination policies vary. Please refer to your lease agreement or contact our office to discuss your options.
When is rent due and is there a grace period?
Rent is due on the 1st of the month. We offer a grace period of [e.g., 3–5 days] before late fees are applied.